Services
The Uptime Institute offers Enterprise Uptime Management® engineering and management consulting services aimed at maximizing the uptime, availability, and economic productivity of mission-critical data centers.

Tier CertifiedTM or Site Resiliency CertifiedTM
Tier or Site Resiliency Certification rates a data center's design and operation against the Institute's Tier Classification and Operational Sustainability Standards, which are internationally accepted industry standards and proven predictors of data center investment value and actual site availability or uptime performance. Certification performed by the Uptime Institute as a third-party to data center site selection, design, construction and operation provides a non-biased, vendor-neutral assessment. The Certification process is carried out by the authors of the Tier and Operational Sustainability Standards, who have guided billions of dollars in Tier III and Tier IV data center investments. These experts bring both impartiality and knowledge of the operational, cost, and energy efficiency of many possible design solutions. Certification offers assurance to senior executives that promised project performance commitments are matched by what is actually designed, built, and operated. This avoids the misinterpretations, false claims, disappointments, and economic losses common when a site is self-certified. Only sites listed by the Institute on our website are Tier CertifiedTM or Site Resiliency CertifiedTM. (See also Design Document Certification.)

Integrated Critical EnvironmentTM and ICE TeamTM Consulting
The Institute offers Integrated Critical EnvironmentTM and ICE TeamTM management consulting services and educational programs to guide companies wishing to obtain the proper alignment of the strategic, operational, facilities, and IT spheres in enterprise data center operations.  Through Integrated Critical EnvironmentTM and ICE TeamTM consultation and education, companies are provided with a way of assessing the effectiveness of functions, incentives, policies, and relationships, and companies can ensure that they establish the proper foundation of goals and accountability to maximize uptime, availability and effectiveness.

Site Analytics Validate EffectivenessTM
The Site Analytics Validates EffectivenessTM (SAVETM) Program generates monthly and quarterly site infrastructure energy-efficiency performance scorecards validated by the Uptime Institute serving as a knowledgeable third-party.  The Program is useful for standalone facilities as well as for tenant data centers contained within larger buildings and campuses. Benefits include the identification of specific savings initiatives (especially those that can be done with no downtime and no capital expenditures), with coaching on how to realize the savings identified; "hip-pocket" site performance, savings, and peer comparisons for hallway conversations with senior executives; quantitative energy dollar spending analyses that segregate items under the direct control or influence of the facilities manager from those that are not, which provides a fair basis for performance assessment; energy-efficiency benchmarking to peer sites (with adjustments made for IT business and uptime objectives, size, weather, equipment installed, configuration, heat density, percent utilization, and other factors); tracking of facility manager-initiated site-infrastructure energy savings (isolated from changes in IT load, which would otherwise obscure any savings); and financial benchmarking of utility rates and fees targeted to identify cost reductions. SAVE provides the "Facility Efficiency" portion of the Corporate Average Datacenter Efficiency (CADE) metric.

Custom Consulting by the Institute's Principals and Fellows
The Institute offers strategic business, management, and engineering consultation with special emphasis on Corporate Average Data Center Efficiency (CADE) to information technology, finance, corporate real estate, and facilities end-users. The Institute also provides end-user consulting on long-range planning, charge-back, and optimal organization; Information Technology Resource Library (ITIL); data center assessment; new project or upgrade justification and implementation; education, knowledge communities and training; and benchmarking/gap analysis.

The Institute provides industry stakeholders with product reviews, focus groups, research paper development, keynote speakers, private seminars, and other customized services.
 
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